9 Best IT Onboarding Software Solutions for 2026

Onboarding new employees can be a challenging and time-consuming task for your IT team. They should set up user accounts, configure devices, and provide the right access to your company’s technological systems.

Without the necessary tools, employee onboarding can become inconvenient and lead to delays, errors, and a negative user experience.

This is where IT onboarding software comes into play. It can automate administrative tasks, reduce IT workload, and simplify the entire employee onboarding process.

In this article, we will discuss the best onboarding software solutions that IT teams can use to improve the onboarding experience for new employees.

We’ll share their key features and benefits to help you choose the right platform for your needs. But before jumping into the top picks, we’ll first define IT onboarding software.

What Is IT Onboarding Software?

IT onboarding software is used by the IT department rather than HR teams or hiring managers.

It differs from other onboarding software solutions because it doesn’t focus on the typical HR processes, such as paperwork, employee training, buddy assignments, and team introductions.

Instead, this type of onboarding software helps IT teams set up new employees in a company’s technological systems.

It can automate onboarding tasks, such as creating new user accounts, assigning hardware and software, and implementing user provisioning and deprovisioning.

IT onboarding software also ensures that new hires have immediate access to the right tools needed for their jobs. This makes them feel welcomed and prepared for their new roles, which can boost employee retention and satisfaction.

It can even help new team members get up to speed quickly. This is a big win for your company, as more productive employees mean faster turnaround of projects.

Plus, having an effective onboarding system in place can reduce the workload of your IT department. They can spend more time on strategic initiatives that lead to business growth.

9 Best IT Onboarding Software Solutions in 2026

Choosing the right employee onboarding software is important for a streamlined onboarding process.

Here are some of the top IT onboarding tools available today, along with their key features and pricing:

1. ezOnboard

ezOnboard is a top choice for IT onboarding due to its extensive automation capabilities and seamless integration with Microsoft Active Directory (Entra ID).

It offers instant onboarding and employee lifecycle updates by automatically reflecting approved HR system changes in Active Directory. This reduces the time IT onboarding usually takes and allows new employees to work immediately.

ezOnboard also helps businesses pre-define access rules using simple plug-and-play formulas. It provides instant onboarding without waiting for HR professionals to email IT teams.

The tool tracks and maintains cybersecurity compliance through custom notifications and reports of all AD changes.

These features make ezOnboard an invaluable tool for organizations looking to automate their IT onboarding processes, improve efficiency, and reduce compliance risks.

Key Features:

• Instant employee onboarding and offboarding
• Integration capabilities with existing HR systems to automatically update Active Directory 
• Pre-defined access rules ensure correct user access from day one
• Automated repetitive tasks, from account creation and updates to deactivation
• Real-time AD updates to prevent security breaches
• Custom reports maintain regulatory compliance
• Software license reclamation

Pricing:

ezOnboard has custom pricing depending on your company size, annual turnover rates, and other factors.

For a business with 100 employees and an average of 10 employee turnovers every year, ezOnboard can cost you around $1,249 monthly ($14,998 annually) for the first year. Every year after that, it drops to only $3,500.

While this cost may seem large upfront, deploying ezOnboard can save your organization over $10,000 per year.

Request a demo today or check their ROI calculator to see how much money ezOnboard can save you.

2. JumpCloud

Source: JumpCloud.com

JumpCloud is a cloud-based directory platform that helps organizations manage employee onboarding and offboarding tasks.

It allows IT teams to automate user provisioning, manage devices, and ensure secure access for employees.

With JumpCloud, IT leaders can also manage access privileges. They can provide new employees access to the tools they need from day one to increase productivity. Meanwhile, departing employees are securely transitioned out.

Key Features:

• Centralized user management
• Automated employee lifecycle updates
• Robust access and device control
• Compatible with Windows, Mac, Linux, and mobile devices

Pricing:

JumpCloud’s Platform plan costs $22 per user every month.

If you want to enjoy better security features and 24/7 premium support, you can upgrade to a Platform Prime plan. You’ll be charged $27 for each user per month.

3. Connect to AD

Source: ConnecttoAD.com

Connect to AD is a suitable option if your company uses UKG HR onboarding software. This software automates the integration between UKG Pro and AD.

It eliminates the need for manual data entry by syncing employee records in both systems. It can also handle user provisioning and deprovisioning without manual intervention.

This helps IT teams save time during employee onboarding while maintaining data accuracy.

Key Features:

• Automatic user provisioning and deprovisioning
• Attribute and group mapping between UKG Pro and AD
• Email notifications
• Simple or condition-based expressions

Pricing:

A one-year license of Connect to AD can cost you $6,299. It includes ten hours of implementation services to ensure the integration meets your business needs.

A dedicated support team for UKG onboarding is available for a separate fee.

4. Hire2Retire

Source: RoboMQ.io

Hire2Retire by RoboMQ is a powerful identity, governance, and administration (IGA) platform that integrates HR systems with AD, Azure AD, or Google Directory.

It syncs the employee lifecycle from pre-boarding to offboarding, including role changes.

Hire2Retire offers API and data integration, 24/7 support, proactive monitoring, a dedicated customer success manager, and a customer-driven roadmap.

Key Features:

• Integration support with other platforms
• Comprehensive support and monitoring
• Flexible and cost-effective solution
• Detailed implementation support

Pricing:

Hire2Retire charges you $5 per active employee every month. The pricing already includes the initial setup fee and customer support.

5. BetterCloud

Source: BetterCloud.com

BetterCloud offers a robust, zero-touch onboarding and offboarding solution designed to automate repetitive IT tasks.

This tool focuses on SaaS management, which gives new employees the right access to necessary resources.

With BetterCloud’s workflow builder, IT teams can simplify onboarding tasks, like user provisioning, lifecycle updates, and app management. This improves security while reducing the risk of human error.

Key Features:

• Zero-touch onboarding and offboarding
• Automated workflow triggers
• Access management
• Audit logs and security alerts

Pricing:

BetterCloud’s pricing isn’t transparent. This can be a barrier for organizations that need to plan their budgets in advance.

6. OneLogin

Source: OneLogin.com

OneLogin is a popular identity and access management (IAM) platform that simplifies employee onboarding.

It can seamlessly connect to HR systems and directories, like Active Directory and LDAP, to ensure new employees have instant access to the necessary tools on day one.

OneLogin also offers real-time synchronization to help minimize security risks during the onboarding process.

The platform even supports single sign-on (SSO) and multi-factor authentication (MFA) to improve the employee experience and strengthen security.

Key Features:

• Automated user provisioning and deprovisioning
• SSO for quick access to apps
• Custom mapping and entitlement rules
• Pre-built integrations

Pricing:

OneLogin’s Advanced IAM platform, which includes SSO, advanced directory, and MFA, costs you $6 per user every month.

The Enterprise plan offers a complete identity management solution with automated tools. It costs a monthly fee of $21 per user.

7. SolarWinds IT Service Desk

Source: SolarWinds.com

If your team is dealing with service requests, SolarWinds IT Service Desk offers an AI-powered incident management solution to reduce onboarding tickets. It can automate case routing, which enables faster responses to common onboarding difficulties.

The platform also includes IT asset management. This can support instant asset discovery and lifecycle tracking to free up valuable IT time for more important tasks.

SolarWinds IT Service Desk even has a user-friendly employee portal. It enables self-service for common requests and access to an extensive knowledge base. This improves the new hire experience without manual effort from your IT department.

Key Features:

• Service ticket automation
• Incident management using AI
• IT self-service portal
• Asset and inventory management

Pricing:

SolarWinds offers three different pricing plans for its Service Desk platform to suit various business types.

The Essentials plan, which includes basic features, costs $39 per month for every technician.

The Advanced version is suitable for organizations that require advanced automation capabilities and API access. It is priced at $79 per month for each technician.

Meanwhile, the Premier plan allows full customizability. It charges enterprises a monthly fee of $99 per technician.

8. Power Automate

Source: Microsoft.com

Power Automate is a low-code platform designed by Microsoft to automate workflows across various applications and services.

For IT onboarding, it can automatically create accounts, assign permissions, and deploy software. This guarantees that employees have timely access to necessary resources.

The platform can even integrate with Microsoft 365 and other applications. It supports seamless data synchronization across different solutions to support strategic onboarding strategies.

Key Features:

• Low-code workflow automation
• AI-powered process automation
• Task and process mining
• Pre-built connectors for smooth integrations

Pricing:

Microsoft’s Power Automate platform offers a free 30-day trial.

There is also a Premium version, which includes advanced features and costs $15 per user every month.

The Process plan is useful for organizations seeking unattended desktop or cloud workflows. It is priced at $150 per month for every bot.

9. Rippling 

Source: Rippling.com

Rippling’s HR onboarding software helps both IT teams and human resources manage onboarding efficiently. Its device management capabilities make sure new hires receive pre-configured hardware with security policies enforced from day one.

Additionally, Rippling integrates with AD to sync data between the two platforms without extensive manual oversight. It also automates user provisioning to give employees access to necessary applications based on role-specific configurations.

Rippling can even track onboarding progress. This allows the IT team or HR department to intervene and offer support to struggling employees. It can make new hires feel welcomed and boost their overall satisfaction.

Key Features:

• Device inventory management
• Centralized identity management
• Performance tracking tools
• Integration with AD and other third-party apps

Pricing:

Rippling doesn’t publicly reveal pricing details for its products. This leaves IT teams and organizations guessing if the platform fits their budget.

What Are the Benefits of Using Onboarding Software?

Using any of the listed IT onboarding software above can benefit your business. Below are the specific advantages you can expect:

Increase Efficiency

One of the primary benefits of onboarding software is its ability to reduce the time and effort required to onboard new employees.

These tools automate repetitive tasks, such as creating user accounts, assigning and tracking software licenses, and setting up access provisioning.

They also free up valuable time for IT departments, minimize the risk of human error, and ensure that all necessary steps are completed in a short time. This allows new employees to start working immediately without delay.

Maintain Consistency

Standardizing the onboarding process is another important benefit of IT onboarding systems.

It allows new hires to receive access to basic technological resources, such as desktops and email, regardless of their department or role.

A consistent onboarding process can also make sure all employees are on the same page from the start. This reduces confusion, stress, and mistakes on their first day.

Improve the Employee Experience

A smooth and efficient onboarding process can greatly improve the experience for new employees.

When new hires feel welcome and valued from the start, they are more likely to be engaged and motivated. This increased employee engagement can retain top talent and maximize new hire retention.

IT onboarding tools can also provide a structured and supportive environment. This can help new employees adjust to their roles more quickly and effectively.

Ensure Compliance

Compliance with legal and company policies is another important aspect of the onboarding process.

Onboarding software can ensure that only authorized employees can access sensitive business systems and information. This helps you comply with security standards and prevent data breaches.

Key Features of IT Onboarding Software

To maximize the benefits of IT onboarding software, you should consider the following features:

User-Friendly Interface

Employee onboarding software should be easy to use for IT teams and new employees.

Look for a simple and user-friendly interface that can reduce the time required to complete the onboarding process.

This feature allows all users, regardless of their expertise, to navigate the tool effectively.

A beginner-friendly interface also minimizes the need for extensive training. It enables new employees to start working immediately.

Automation Capabilities

Automation is one of the most important features of new hire onboarding software.

It can automatically complete repetitive tasks, such as account creation, software installation, and hardware assignment.

By streamlining the entire onboarding process, IT teams can save time, reduce human errors, and ensure that all necessary steps are followed.

Automation also helps maintain compliance and standardize the onboarding experience across the organization.

Integration With Existing Systems

Employee onboarding software offers integration capabilities with other existing systems.

It can connect to your HR software, directory services, email platform, self-service portals, and other digital tools that are integral to your business operations.

Seamless integration maintains data consistency across different systems and reduces the need for manual data entry.

It also gives new employees access to the resources they need, which helps them transition into their roles quickly.

Customization Options

Companies have different onboarding needs.

A good onboarding tool should offer customization options that allow you to tailor onboarding programs to your organization’s specific requirements.

Look for customizable forms, IT onboarding checklists, and onboarding templates. These make it easier to align the onboarding process with your company’s policies and procedures.

Having a flexible onboarding checklist can also meet the needs of different departments and roles.

Security Features

Data privacy and security are important factors during the onboarding process.

You can use employee onboarding software with strong security features to secure sensitive data. It should also comply with the industry standards and regulations.

Look specifically for multi-factor authentication, data encryption, and role-based access controls (RBAC).

These security features can protect employee information, maintain the integrity of business systems, and prevent unauthorized access to onboarding documents.

How to Choose the Best Onboarding Software for Your Business?

Selecting the right IT onboarding solution involves more than evaluating key features. Below are the other steps to follow to make an informed decision:

Assess Your Needs

Begin by understanding the specific needs of your company. Evaluate the key tasks you need to automate and the systems you need to integrate.

For example, if your company uses specific HR software or Active Directory to manage employee information, make sure the user onboarding tool can seamlessly integrate with these systems.

Consider the most time-consuming tasks in your current onboarding program, which systems need integration, and any compliance requirements the tool must meet.

You should also determine whether you need features like automated workflows, document management, or self-service portals.

Consider Your Budget

You should identify the cost of the onboarding platform and compare it to its features.

While some tools may have a higher price tag, they might provide advanced functionalities that justify the investment.

You can also look beyond the initial software pricing and weigh the long-term value of the tool.

Consider initial setup costs versus ongoing subscription fees, cost savings from reduced manual work and errors, and potential ROI from improved employee productivity and retention.

Verify Scalability

As your business expands, your onboarding needs will develop, and the tool should be capable of scaling with you.

Choose scalable employee onboarding software that can grow with your company.

Scalability ensures that the solution remains effective and efficient, even as the volume of new hires increases or the complexity of onboarding processes changes.

Check if the tool can handle an increasing number of users and data while supporting customization and updates to meet changing needs.

Review Customer Support

Responsive customer support is important, especially during the initial setup and implementation phases. It is also necessary if you encounter any issues or need assistance with customization.

Look for 24/7 support and response times across different channels, such as email, phone, or live chat.

You should also check if the software vendor provides access to resources like documentation, tutorials, and webinars.

You can research customer reviews and testimonials to gauge if the vendor offers high-quality support.

Book a Trial

Take advantage of free trials and demos offered by several onboarding software vendors.

During this trial period, you should thoroughly test the tool and evaluate if it suits your needs before making a purchase.

You can also use this time to assess the user interface, ease of use, and responsiveness of customer support.

Don’t forget to seek feedback from end users and stakeholders.

How Can ezOnboard Help You Automate Employee Onboarding?

ezOnboard is a powerful tool designed to streamline and automate the IT onboarding process.

For organizations relying on Active Directory, it ensures seamless integration and automatic employee updates to reduce manual errors.

ezOnboard also addresses issues in manual onboarding and offboarding processes by streamlining workflows.

It automates tasks like account creation, software installation, and hardware assignments. This feature improves employee efficiency and maintains consistency across the organization.

Another key feature of ezOnboard is its ability to provide new hires with the necessary resources in just one click. It eliminates multi-step approval chains to help new hires be productive from day one.

Plus, ezOnboard offers robust customization options that allow businesses to tailor workflows based on their specific needs. It can integrate with different HR onboarding software, automate AD updates, and set up specific approval processes.

Lastly, ezOnboard can handle an increasing number of users and data. It is designed to scale with business growth and expansion. 

Automate Employee Onboarding With ezOnboard

ezOnboard is a game-changer for IT teams. It can automate employee onboarding, improve security, and boost productivity without any hassle.

Check their ROI calculator here to see how much ezOnboard can save you, or request a demo today.

FAQs About IT Onboarding Software

What software is used for onboarding?

Some of the best onboarding solutions available today include ezOnboard, JumpCloud, and Connect to AD. These tools have user-friendly interfaces, automated workflows, and strong security features. 

What is onboarding in information technology?

Onboarding in IT involves setting up new employees with the necessary hardware, software, and system access to perform their roles. It ensures new hires have everything they need on day one, which can save time and reduce errors.

What are the 4 pillars of onboarding?

The four pillars of onboarding are preboarding, orientation, training, and integration. Together, they guide new hires from accepting the offer to becoming fully productive team members.

What are the 5 C’s for onboarding?

The 5 C’s are compliance, clarification, culture, connection, and checkback. These help new hires understand company policies, job expectations, and workplace culture while building strong relationships with colleagues.